Privacy Policy

Pareto People is a human resources business which provides a holistic mix of recruitment, assessment and development services (“the services”) to its clients. The Company must process personal data (including sensitive personal data) so that it can provide these services – in doing so, the Company acts as a data controller.

You may give your personal details to the Company directly, such as on an application or registration form, or via our website or online portal, or we may collect them from another source such as a jobs board. The Company must have a legal basis for processing your personal data. For the purposes of providing you with the services and/or information relating to roles relevant to you we will only use your personal data in accordance with the terms of the following statement.

This Privacy Policy supplements other notices you may receive from us and is not intended to override them. The website is not intended for children and we do not knowingly collect data relating to children.

What is “personal information”?

Personal information held by the Company may include your:

• name (full name, previous name, evidence of change of name);
• date of birth, place of birth, nationality;
• gender;
• marital status;
• contact details (residential and business postal addresses, telephone/mobile/fax numbers and email addresses);
• any information that you provided to us by you during your account creation process or added to your user profile;
• preferences and password for using this site and your computer and connection information; and
• evidence of right to work in a particular place of work, which may include a photograph;
• driving licence;
• job search criteria;
• bank accounts (so we can make payments to the work-seeker and account for tax if you are working as a temporary worker supplied through the Company;
• qualifications, skills, experience and expectations;
• current remunerations and other benefits;
• educational history;
• employment history;
• references; and
• other information contained on a work-seeker’s CV;

Sensitive data:

• details of disabilities; 
• criminal convictions; and
• any information that you otherwise share with us.

How we may collect your personal information

At this site, we only collect personal information that is necessary for us to conduct our business and provide the services.

For example (without limitation), we may collect personal information that you provide to us about yourself when:

• you use this site, including (without limitation) when you:

• create a user account;
• add information to your user profile;
• access a portal to login and submit documents relating to recruitment, assessment or development; 
• add reviews, forum or chat room messages or comments in any elements of this site that permit user-generated content;
• register for access to premium content or request certain premium features; or
• complete an online contact form to contact us;

• you provide information to us by telephone or through marketing or competition application forms; 
• you send us an email or other communication;
• contacting you about job opportunities, assessing your suitability for those opportunities, updating our databases, putting you forward for job opportunities, arranging payments to you and developing and managing our services and relationship with you and our clients.

In some cases we may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with laws that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards.

Statutory/contractual requirement

Your personal data is required by law and/or a contractual requirement (e.g. our client may require this personal data), and/or a requirement necessary to enter into a contract. You are obliged to provide the personal data and if you do not the consequences of failure to provide the data are:

• As a work-seeker we will be unable to introduce you to a client.
• We may be unable to provide assessment and development tools and services.
• As a client (for whom we may need personal data) we may be unable to supply you with work-seekers and will be unable to provide direct marketing.

Your rights

Please be aware that you have the following data protection rights:

• The right to be informed about the personal data the Company processes on you;
• The right of access to the personal data the Company processes on you;
• The right to rectification of your personal data;
• The right to erasure of your personal data in certain circumstances;
• The right to restrict processing of your personal data;
• The right to data portability in certain circumstances;
• The right to object to the processing of your personal data that was based on a public or legitimate interest;
• The right not to be subjected to automated decision making and profiling; and
• The right to withdraw consent at any time.
• The right to unsubscribe from receiving promotional or other material or communications from us at any time.

There may be circumstances where the Company will still need to process your data for legal or official reasons. We will inform you if this is the case. Where this is the case, we will restrict the data to only what is necessary for the purpose of meeting those specific reasons.

If you believe that any of your data that the Company processes is incorrect or incomplete, if you want us to restrict the type or amount of data we process for you, access your personal data or exercise any of the other rights listed above, please contact us.

IP addresses

This site may also collect Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. The Company collects and manages IP addresses as part of the service of providing internet session management and for security purposes. The Company may also collect and use web log, computer and connection information for security purposes and to help prevent and detect any misuse of, or fraudulent activities involving, this site.

Cookies

This site may use “cookies” to help personalise your online experience. A cookie is a text file or a packet of information that is placed on your hard disk by a web page server to identify and interact more effectively with your computer. There are two types of cookies that may be used at this site: a persistent cookie and a session cookie. A persistent cookie is entered by your web browser into the “Cookies” folder on your computer and remains in that folder after you close your browser, and may be used by your browser on subsequent visits to this site. A session cookie is held temporarily in your computer’s memory and disappears after you close your browser or shut down your computer. Cookies cannot be used to run programs. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. In some cases, cookies may collect and store personal information about you. The Company extends the same privacy protection to your personal information, whether gathered via cookies or from other sources.

You can configure your internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your internet browser’s instructions to learn more about these functions. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this site.

Why we use cookies

This site may use cookies in order to:

• remember your preferences for using this site;
• manage the signup process when you create an account with us;
• recognise you as logged in while you remain so. This avoids your having to log in again every time you visit a new page;
• show relevant notifications to you (eg, notifications that are relevant only to users who have, or have not, created an account or subscribed to newsletters or email or other subscription services); and
• remember details of data that you choose to submit to us (eg, through online contact forms or by way of comments, forum posts, chat room messages, reviews, ratings, etc).

Many of these cookies are removed or cleared when you log out but some may remain so that your preferences are remembered for future sessions.

Third party cookies

In some cases, third parties may place cookies through this site. For example:

• Google Analytics, one of the most widespread and trusted website analytics solutions, may use cookies de-identified data about how long users spend on this site and the pages that they visit;
• Google AdSense, one of the most widespread and trusted website advertising solutions, may use cookies to serve more relevant advertisements across the web and limit the number of times that a particular advertisement is shown to you; and
• third party social media applications (eg, Facebook, Twitter, LinkedIn, Pinterest, YouTube, Instagram, etc) may use cookies in order to facilitate various social media buttons and/or plugins in this site.

How we may use your personal information

The Company has a legitimate reason to process your data provided it is reasonable and does not go against what you would reasonably expect from us. These include (without limitation):

• Contacting the individual to seek consent where needed;
• Providing work-finding services to the individual, including sending their information to our clients where the individual has demonstrated an interest in doing that particular type of work but not expressly consented to passing on their CV;
• Providing assessment and development tools and services;
• Sending direct marketing information, telling you about news, information, events and services that we think might be of interest relating to our own services or those of selected partners;
• Contacting the individual with information about similar products or services that they have used recently; and
• Passing work-seeker’s information to debt collection agencies.

Your personal information may be used in order to:

• verify your identity;
• make changes to your account;
• respond to any queries or feedback that you may have;
• conduct appropriate checks for credit-worthiness and for fraud;
• prevent and detect any misuse of, or fraudulent activities involving, this site;
• conduct research and development in respect of our services;
• gain an understanding of your information and communication needs or obtain your feedback or views about our services in order for us to improve them; and/or
• maintain and develop our business systems and infrastructure, including testing and upgrading of these systems;
• manage our database;
• promote and market products and services to you;

and for any other purpose reasonably considered necessary or desirable by the Company in relation to the operation of our business.

When we may disclose your personal information

For the purposes set out above, the Company may disclose your personal information to organisations outside the Company. Your personal information may be disclosed to these organisations only in relation to this site, and the Company takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. These organisations may carry out or provide:

• customer enquiries;
• mailing systems;
• billing and debt-recovery functions;
• information technology services;
• marketing, telemarketing and sales services;
• market research; and
• website usage analysis.

In addition, we may disclose your personal information to:

• your authorised representatives or legal advisers (when requested by you to do so);
• credit-reporting and fraud-checking agencies;
• credit providers (for credit-related purposes such as creditworthiness, credit rating, credit provision and financing);
• our professional advisers, including our accountants, auditors and lawyers;
• government and regulatory authorities and other organisations, as required or authorised by law;
• organisations who manage our business strategies, including those involved in a transfer/sale of all or part of our assets or business (including accounts and trade receivables) and those involved in managing our business risk and funding functions; and
• the police or other appropriate persons where your communication suggests possible illegal activity or harm to others.

Access to your personal information 

In most cases, you may have access to personal information that we hold about you. We will handle requests for access to your personal information in accordance with the Applicable Law. All requests for access to your personal information must be directed to us by email using the email address provided above or by writing to us at our postal address. We will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information that is not currently in use, may require further time before a response can be given. We may charge you a fee for access if a cost is incurred by us in order to retrieve your information, but in no case will we charge you a fee for your application for access. 

In some cases, we may refuse to give you access to personal information that we hold about you. This may include circumstances where giving you access would:

• be unlawful (eg, where a record that contains personal information about you is subject to a claim for legal professional privilege by one of our contractual counterparties);
• have an unreasonable impact on another person’s privacy; or 
• prejudice an investigation of unlawful activity.

We may also refuse access where the personal information relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings.

If we refuse to give you access, we will provide you with reasons for our refusal.

Correcting your personal information 

We will amend any personal information about you that is held by us and that is inaccurate, incomplete or out of date if you request us to do so. If we disagree with your view about the accuracy, completeness or currency of a record of your personal information that is held by us, and you ask us to associate with that record a statement that you have a contrary view, we will take reasonable steps to do so.

Storage and security of your personal information 

We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration. In our business, personal information may be stored both electronically (on our computer systems and with our website hosting provider) and in hard-copy form. Firewalls, anti-virus software and email filters, as well as passwords, protect all of our electronic information. Likewise, we take all reasonable measures to ensure the security of hard-copy information. 

Third party websites

You may click-through to third party websites from this site, in which case we recommend that you refer to the privacy statement of the websites you visit. This Privacy Policy applies to this site only and the Company assumes no responsibility for the content of any third party websites.

Re-marketing

We may use the Google AdWords and/or Facebook re-marketing services to advertise on third party websites to previous visitors to this site based upon their activity on this site. This allows us to tailor our marketing to better suit your needs and to only display advertisements that are relevant to you. Such advertising may be displayed on a Google search results page or a website in the Google Display Network or inside Facebook. Google and Facebook may use cookies and/or pixel tags to achieve this. Any data so collected by Google and/or Facebook will be used in accordance with their own respective privacy policies. None of your personal Google and/or Facebook information is reported to us.

You can set preferences for how Google advertises to you using the Google Ads Settings page (https://www.google.com/settings/ads ). Facebook has enabled an AdChoices link that enables you to opt out of targeted advertising.

Applicable Law 

We will treat all personal information in accordance with any and all obligations that are binding upon us in the country in which we are operating as outlined below in the ‘Contact Details’ section.

The Australian Privacy Principles

In Australia, the Privacy Act 1988 (Cth) (“Privacy Act”) lays down 13 key principles in relation to the collection and treatment of personal information, which are called the “Australian Privacy Principles”.

If you require any further information about the Privacy Act and the Australian Privacy Principles, you can visit the Federal Privacy Commissioner’s website (see www.privacy.gov.au ).

GDPR

The Company welcomes the General Data Protection Regulation (“GDPR”) of the European Union (“EU”) as an important step forward in streamlining data protection globally.  We intend to comply with the data handling regime laid out in the GDPR in respect of any personal information of data subjects in the EU that we may obtain.

GDPR rights

The requirements of the GDPR include the following rights:

• you are entitled to request details of the information that we hold about you and how we process it.  For EU residents, we will provide this information for no fee;
• you may also have a right to:

• have that information rectified or deleted;
• restrict our processing of that information;
• stop unauthorised transfers of your personal information to a third party;
• in some circumstances, have that information transferred to another organisation; and
• lodge a complaint in relation to our processing of your personal information with a local supervisory authority; and

• where we rely upon your consent as our legal basis for collecting and processing your data, you may withdraw that consent at any time.

If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations.  However, please be aware that:

• such objection or withdrawal of consent could mean that we are unable to provide our services to you, and could unduly prevent us from legitimately providing our services to other clients subject to appropriate confidentiality protections; and
• even after you have chosen to withdraw your consent, we may be able to continue to keep and process your personal information to the extent required or otherwise permitted by law, in particular:

• to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and which does not materially impact on your rights, freedoms or interests; and
• in exercising and defending our legal rights and meeting our legal and regulatory obligations.

Storage and processing by third parties

Data that we collect about you may be stored or otherwise processed by third party services with data centres based outside the EU, such as Google Analytics, Microsoft Azure, Amazon Web Services, Apple, etc and online relationship management tools.  We consider that the collection and such processing of this information is necessary to pursue our legitimate interests in a way that might reasonably be expected (eg, to analyse how our clients use our services, develop our services and grow our business) and which does not materially impact your rights, freedom or interests.

The Company requires that all third parties that act as “data processors” for us provide sufficient guarantees and implement appropriate technical and organisational measures to secure your data, only process personal data for specified purposes and have committed themselves to confidentiality.

Duration of retention of your data

We will only keep your data for as long as is necessary for the purpose for which it was collected, subject to satisfying any legal, accounting or reporting requirements.  At the end of any retention period, your data will either be deleted completely or anonymised (for example, by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning).  In some circumstances, you can ask us to delete your data.

Keeping your information up-to-date

To ensure that your personal information is accurate and up to date, please promptly advise us of any changes to your information by contacting our data protection officer via contact details below.

Changes to this Privacy Policy 

From time to time, it may be necessary for us to revise this Privacy Policy. Any changes will be in accordance with any applicable requirements under the Privacy Act and the Australian Privacy Principles. We may notify you about changes to this Privacy Policy by posting an updated version on this site.

Contact Details

If you would like more information about the way we manage personal information that we hold about you, or you are concerned that we may have breached your privacy, please contact us.

Pareto People is currently operated internationally by the following registered entities:

• in Australia, by Pareto People Pty Ltd (ABN 79 637 792 155), registered office at 14 Kruses Road, North Warrandyte, VIC 3113.
• in England and Wales by Fryermiles Recruitment Limited (company number 10501357) (VAT number 274 8696 44), registered office at Queen Anne House, 25-27 Broadway, Maidenhead, SL6 1LY.
• in the United Arab Emirates (Dubai), by Pareto People DMCC, registered office at Level 5, One JLT Tower, Jumeirah Lakes Towers, Dubai, UAE.

The above entities are referred to in this Privacy Policy individually and collectively as “we”, “us” or the “Company”.

To contact us, please:

• complete the online contact form here 
• email our Privacy Policy Officer, melbourne@paretopeople.com 
• telephone +971 56 206 1297
• post to Level 5, One JLT Tower, Jumeirah Lakes Towers, Dubai, UAE